Stay-at-home measures due to the COVID-19 pandemic have led to the rapid rise of Ecommerce. In fact, the global online sales in the second quarter of 2020 were 71% more than previous years. But rather than being concerned about solely profitability, you should also consider how you can improve the customer experience. This includes factors such as product availability and how you’ll get the product to their doorsteps as quickly and smoothly as possible.
Another thing you should be thinking about is how you’ll spread brand awareness at a time when people are spending more time indoors. Fortunately, there are a number of ways to help you remain relevant in our current climate. Below are a few things you can do: