Communication is key for anyone managing a team, no matter what the size or the type of work they conduct.
When managing a remote team, communication can be challenging because you’re not physically in the same area as them and can’t talk to them face-to-face.
Despite this challenge, remote working remains popular for many businesses even now the world has reopened. A key reason for this is the high demand from workers for remote or hybrid working options, which give them the flexibility and work-life balance they need to be more productive in their personal and professional lives.
While it can be tough, communicating with your remote teams remains an important skill that managers need to know about. Making the most of technological advancements is the best way to communicate effectively with everyone you support, which is why we’ve listed some essential communication tools you need to know about in this article.
Video Transcription Software
By now, you’re probably aware of the extensive array of video conferencing services on the market. What you may not know is that you don’t have to take notes manually anymore, and can get them made in real-time as you speak. Many video conferencing tools have built-in recording or transcribing solutions so that you can get a rough transcript done for you. While it might not be perfect, as the device might not be able to understand strong accents or hear everything clearly, you’ll save time and can edit the transcription instead of typing it out manually.
Virtual offices can be a lifesaver for remote managers who need a business address and want to streamline their approach to dealing with physical mail. Providers like PhysicalAddress.com offer online access to an office address across a selection of major cities in the USA, including New York. You won’t have to worry about anything, as their team will sort your mail and share important documents electronically. If your company doesn’t have a physical office at all, then this could be a virtual office could be an effective alternative.
Screen sharing isn’t necessarily a separate tool, but it is a useful function of many video conferencing tools that you should be aware of. These tools allow you to show other video chat members either part or all of your screen. You can then show them how you use a specific programme or other elements of the work you’re doing. These tools can be ideal for visual learners or managers who are operating in a complicated, data-driven or highly visual market. When you’re choosing a video conferencing tool, check out its screen sharing capabilities and see if it offers extra functions, such as the ability to send messages or draw on the screen to highlight specific elements.
A surprising number of modern managers still rely on email for written communication. While email is an essential solution for remote workers, you also need a tool to replace casual conversations. That’s where messaging apps come in. It’s easy to think of emojis and fun convos when you think of a messenger app, but if you choose one that’s designed specifically for businesses. Business messaging apps will allow you to connect with your team and build a dialogue, even when you’re not all together in the same place.